2019's community management landscape is about creating customer intimacy, rebuilding trust and demonstrating real value across the organization. 

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To help you prepare for the year ahead, Vanilla spoke with top thought leaders, practitioners and visionaries in community management and asked them how you can best prepare for the forces of change ahead.

Read the lessons learned from 2018 and predictions for the future of community management that these community experts had to offer.

Download our very best Community Predictions Ebook now!

With insights from:

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