Find out what 18 top community management thought leaders think will be the greatest changes or challenges for 2016.

2015 was another strong year of development in the community field. The role of community in the business world is becoming more solid and indispensable. This development will, of course, bring new challenges with it.

So what can you expect in 2016? We asked a simple question to a variety of the most successful and influential people in the community industry: “What do you think will be the greatest challenge or change for online communities in 2016?”

This 66-page document contains the fantastic insights we gained from that question from the following experts:

  • Sterling Anderson, Hootsuite
  • Bernie Borges, Find and Convert
  • Todd Burry, Vanilla Forums
  • Tim Falls, Keen.io2016 Community Predictions
  • Evan Hamilton, Community Manager Breakfast
  • Shep Hyken, Shepard Presentations
  • Justin Isaf, Toptal
  • Carrie Jones, CMX
  • Sarah Lang, TicketLeap
  • Jennifer Sable Lopez, Moz
  • Laura Lopez, Social Tables
  • Margot Mazur, Wistia
  • Jenna Meister, (former) Airbnb
  • Richard Millington, FeverBee
  • Meghan Murphy, HandUp.org
  • Sherrie Rohde, Magento
  • Shelley Sessoms, SAS
  • Sarah Judd Welch, Loyal
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