2018’s community management trends are about creating possibility.
Competitive forces are causing community managers, marketers and customer support managers to rethink how they integrate community into their business. Staying on top of these trends will be key to helping them prosper over the long term.
As we head into 2018, community and community management continues to develop as an indispensable part of the plan for most forward-thinking companies.
This doesn't mean it's getting any easier.
We asked a variety of the most successful and influential people in the community management industry for their best tips, and what's in store for the coming year.
You will find tips from experts such as: