This presentation focuses on the three crucial pillars of customer communities and how you can ensure these principles are in place to allow you to reap the benefits with happier, more satisfied customers.

We will discuss how to:

pillars_sm2

-Define the scope of your community based on the three pillars. 
-Prime your community for sales and its effect in accelerating the sales cycle. 
-Build a living and thriving self-sustaining support community that resolves up to 90% of your most common support issues. 
-Provide a social platform for your customers to bond and share common experiences. 
-Quick tour of the Vanilla community platform. 
-Live Q&A. 

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