Calculating the ROI of Your Online Community

Understand what impact your community has to your overall business goals

Use this template to calculate how your online community impacts your organization’s objectives.

roi-calculator

If you are looking to convince the C-suite how much value that your community brings to your company, this excel workbook will help you.

It is a comprehensive ROI calculator, which looks at the following elements to assess the true costs and impact of your online community from staffing to tools. It analyzes:

  • Your chosen technology platform
  • Costs of consulting and training
  • What staffing resources you would need
  • Influence on new leads generated
  • Converted sales opportunities
  • Support ticket deflection and savings

So, if you are looking to answer the question, “What’s the ROI of community?”, this workbook will help you do it.

Get the Microsoft Excel workbook now!

*This form collects your business information, including name and corporate contact information so that we can add you to our marketing programs. Review our privacy policy to learn how we protect and manage your information. You can opt-out from receiving marketing messages from Vanilla at any time.

Get the ROI Calculator






    Vanilla Forums needs your business contact information to provide you with our latest ebooks, webinars and blogs. You may unsubscribe from these communications at anytime. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, check out our Privacy Policy.