KPIs, Analytics and Data - making sense of the numbers
Vanilla Forums - Adrian Speyer, Head of Community
Your community has a ton of data just waiting to be collected, analyzed and measured. Easier said than done though, right? Sometimes, it’s difficult to know what KPIs should be captured from your community, and even more so, how to capture them. Join Adrian Speyer, the Head of Community at Vanilla Forums, to learn the basics of community KPIs and analytics. In this webinar, Adrian will discuss proper analytics set up, discuss what matters to measure, and how to have the proper conversations to ensure you show the impact of your online community to your organization.