On Demand Webinar
Shana is the Senior Community Manager at NEXT Music and is currently working on launching the community for NEXT Music from the ground up. She is also the Founder of HER, a community of over 6 million users worldwide. Shana has had the opportunity to speak on multiple panels (as panelist and moderator), podcasts, private events and stages as both a speaker and keynote speaker.
Brian leads teams focused on customer experience, community, social, learning, enablement, support, and advocacy. Brian enables customers to learn products quicker, convert to paying customers faster, expand their accounts more rapidly, and remain customers longer.
Georgina is an experienced community builder who has worked with companies like PWC, ESRI, and American Express. She currently runs the Pragmatic Alumni Community—A Community of Practice for Product Managers at Pragmatic Institute—and spends a lot of time thinking about how businesses can deliver human authenticity to their customers online.