Community Management has become the intersect between many departments from marketing to customer support. And this places the community manager in an important but sensitive role.
In this brief guide, we explore five most common mistakes people make with their communities with practical solutions to solve them.
Here are just some of the topics discussed:
- How to ensure the best visibility of your community
- Strategies to integrate your community content into your overall marketing
- Choosing the right channel to achieve the right departmental objectives
- Measuring the right things so you can prove the value of your community in relation to business goals.