Leveraging Events & Rituals to Boost Community Engagement
Learn how to leverage rituals and events to build successful communities from Alex Angel and Erik Martin.
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The Ideal Support Community
Adrian Speyer explains how a support community can solve both time to resolution and quality of self-service answers. Webinar View MoreThe Ideal Support Community

Customer Advocacy and Community
Captivate Collective share how community can harness the power of your customers into a successful customer advocacy strategy.
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A Community Love Story: Choosing the One for your Technology Community
How a Vanilla by Higher Logic community has helped some of our existing technology customers understand and meet their customers where they are, and how Vanilla has spurred them on through capabilities, support, features, and more.
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Why Product Leaders Should Care About Community
Patrick Carmitchel, VP of Product Management at TSIA, explores the concept of community driven roadmaps and the TSIA Value Stream – both developing the community and integrating with the product as well as developing the core product by including community in the process of product lifecycle governance.
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How To Build a Product Community
Are you looking to get better feedback from your customers directly? Are you ready to get more qualitative and quantitative customer data? Are you wondering where to start in building a thriving product community? Peter Staal and Kirsten Wagenaar give their recipe to creating a successful product community - engaging your customers for ideas and feedback.
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2021 Community Predictions
In this annual series, we reach out to some of the most recognized thought leaders in community to get their thoughts and opinions on the year that lies ahead. Our experts provide us with invaluable insights on the community trends to expect in 2021, and how to ensure that you, as a community professional, can stay ahead of your competitors.
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Conversations by Vanilla
Our annual celebration for community builders all around the world, bringing together practitioners to share their stories, their experiences and their knowledge. Our goal is to give you an energizing event to propel you into 2021 ready to build better communities!
Sign up for your place in this two day event now!
Conversations by Vanilla
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The Executive Guide to Building a Community Team
Community is similar to any other department in that it demands a full-time team and a knowledgeable, present community manager. In order for your community to truly thrive, you need to ensure that it's equipped with the resources necessary to succeed.
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Vanilla Conversations
All the talks from our 3-day community event in May 2020.
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CMGR Bootcamp
Participate in this 3 day workshop tailored specifically for Community Managers, to boost your skills and knowledge.
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The HUMAN Brand
Chris Malone, Founder of Fidelum Partners, outlines how to engage customers in the Digital Age, and secure their loyalty.
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Enabling Customer Success
Ben Winn, Founder of CS In Focus, unpacks common customer success challenges, and how community can address these challenges.
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How King Doubled Their Community Engagement
Moving from a support community involved an entire overhaul from platform, to strategy and operations.
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How Atkins Built a Healthier Community
The marketing team at Atkins realized that their legacy community platform was delivering a poor brand experience for their customers.
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Meet Your Business Goals
Hear from David Spinks, Founder of CMX, on how to align your community goals with your business goals for maximum impact.
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Winning the Innovation Game
Learn techniques to harness the innovation and ideas within your community and how to use them to improve your business.
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Community Commitment Curve
Carrie Melissa Jones explains what the "community commitment curve" is, and how it can make your community work more effective.
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Renovating Your Comunity
Carrie Melissa Jones explains the strategic process involved in community renovation, and how to build a roadmap for success.
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The Big Book of SEO
Learn about Search Engine Optimization (SEO) and what SEO factors can increase the visibility of your brand and community.
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Knowledge Base 101
Learn what a knowledge base (KB) is, why it's a successful tool for self-service and how to build a KB using community content.
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WordPress and Vanilla
Learn how Vanilla seamlessly integrates with Wordpress so more organizations can build a community that supports their goals.
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Conversations with Vanilla 2019
Learn new skills and push your community to the next level with this interactive online workshop.
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