Building the Business Case for Online Communities

Use this framework to build a solid business case for your online community initiative

You know the benefits that an online community can have on your organization, but now you have to get internal stakeholder support…

The best way to do this is to create an impactful and strategic business case.
Building a strong business case is critical to getting executive buy-in to your online community project. Ensuring that you cover all the bases and successfully align your business goals with community outcomes will be the key to not only securing approval, but also obtaining the resources necessary to get the job done.
This template represents a flexible yet complete outline of everything you need to include to successfully make your case. As an editable Word document, you will not only be provided with an overview of what you should include in each section, but you will also have the discretion to add, delete or alter anything you deem necessary.

The main sections of this business case template include:

  • Executive summary
  • Business Need and Opportunity Overview
  • Project Summary
  • Impact Analysis
  • Assumptions and Additional Factors
  • Approvals

Download your business case template today to get started!

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