Nichole Devolites has been a Customer Experience Expert in the tech industry for over 10 years. She has worked alongside some of the most notable leaders in the world to successfully develop customer programs that support increased revenue, advocacy, and product adoption. In her free time, she enjoys creative writing, the arts, cooking, wine, and travel – the latter of which she is eager to get back into!
Customer experience professionals understand the importance of both creating and maintaining thriving and easily available programs that improve CX.
Community is a central part of this responsibility yet, there are times when it is difficult for those of us who work in CX to connect your community with your customers’ journey.
In this on-demand webinar, Nichole Devolites discuss how CX professionals can integrate and connect their communities with the customer lifecycle. Plugging Your Community into the Customer Lifecycle is an opportunity to learn more about engaging your customers throughout their lifecycle: from day 1 through to your renewal strategy.
Join us to learn more about: