Adam Bowe is the Head of Community and Engagement at Xometry, an on-demand digital manufacturing marketplace. He is obsessed with everything manufacturing and community and is focused on building the manufacturing community. Adam has been with Xometry now for three years, journeying with his colleagues from a high-growth mode start-up to a publicly traded company.
The pandemic has threatened the survival of so many businesses and those who have survived, have had to adapt.
Xometry, an industrial manufacturing company was not traditionally in an online space yet, because of Covid, they realised they urgently needed a dedicated user space.
Born from the necessity of self-service, working with Vanilla, Xometry launched a community in just two weeks, and instead of just supporting their customers, they got so much more.
What started as a quick fix for support, grew into product opportunities and ultimately helped revive a company that was severely threatened by the pandemic. All through encouraging the connections that make their business model possible.
Adam Bowe, the Head of Community and Engagement at Xometry, joins Adrian Speyer to share how a community in the most unlikely of industries, has become a roaring success.
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