The everyday work of the CSM is constantly growing in importance. But what many customer success professionals don’t understand is that this same work can actively impact an organization’s new revenue.
Oftentimes, the information marketing and sales needs is just lying on the floor of the CSM’s (virtual) office, but its value might be overlooked. CSMs can identify and use customer stories, quotes, and referrals to help drive revenue and business growth.
On Tuesday, Jun 28 @ 12pm ET, Planhat’s Christian Jakenfelds is joining us to explain how customer success professionals can use advocacy or customer marketing programs to contribute to sales effectiveness and revenue generation.
Register to understand
- The customer inputs sales and marketing are crying out for
- How to best get these from your customers – where are they lying around?
- How best to mobilize these within the organization to drive business