2018’s community management trends are about creating possibility.

Competitive forces are causing community managers, marketers and customer support managers to rethink how they integrate community into their business. Staying on top of these trends will be key to helping them prosper over the long term.

Watch an in-depth panel discussion with experts in the community management field on the following topics:

  • How can community managers get executive support from within their organization?
  • How does that support translate with regards to resources and involvement from customer success and marketing?
  • What have been the most important KPIs/Goals that you think a community manager should start thinking about? How can they go about getting this information?
  • What do you feel are the most important skills for a community manager to work on? What would be the best way for someone to get those skills?


Sara_Sigel_100x100.pngSara Sigel: Sara is the Head of Community and Experience at Quilt. Quilt is a startup which offers digital insurance application processing which vastly reduces approval times for products life insurance and renter’s insurance. 
Sarah_Judd_Welch_100x100.pngSarah Judd Welch: Sarah is the CEO and Head of Community Strategy for Loyal, a digital agency which specializes in community strategy, customer experience and brand communications.
Suzi_Nelson_100x100.pngSuzi Nelson: As Community Manager, Suzi provides assistance, support, encouragement and advocacy for DigitalMarketer’s private customer groups by bridging the gap between company, content and customer.

Vanessa_DiMauro_100x100.pngVanessa DiMauro: Vanessa is CEO of Leader Networks, a research and consulting firm that helps companies use digital and social technologies to gain competitive advantage. She is a strategist, adviser, researcher, author and keynote speaker.


Adrian_Pic.pngAdrian Speyer: Adrian is the Marketing Manager for Vanilla Forums and has been building communities for over 15 years, for companies of all sizes.


*This form collects your business information, including name and corporate contact information so that we can add you to our marketing programs. Review our privacy policy to learn how we protect and manage your information. You can opt-out from receiving marketing messages from Vanilla at any time.