2018’s community management trends are about creating possibility.
Competitive forces are causing community managers, marketers and customer support managers to rethink how they integrate community into their business. Staying on top of these trends will be key to helping them prosper over the long term.
Watch an in-depth panel discussion with experts in the community management field on the following topics:
- How can community managers get executive support from within their organization?
- How does that support translate with regards to resources and involvement from customer success and marketing?
- What have been the most important KPIs/Goals that you think a community manager should start thinking about? How can they go about getting this information?
- What do you feel are the most important skills for a community manager to work on? What would be the best way for someone to get those skills?
Adrian Speyer: Adrian is the Marketing Manager for Vanilla Forums and has been building communities for over 15 years, for companies of all sizes.