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See Vanilla in action for your business




We help organizations of all sizes engage their customers, fans and employees with beautiful online communities and knowledge bases that scale and grow with their business.

With Vanilla, you can:

    • Engage customers
    • Drive loyalty
    • Empower advocates
    • Reduce support costs
    • Increase collaboration

Start your Free Trial Today 

Fill out the form on this page, and we'll be in touch by email and phone to set up a customized trial account.
No payment information is required and there is no obligation to continue.

Your trial account will be created after we've discussed your project. 


Trusted by the world's top brands
powering over 3 billion interactions in 2018!




Common Questions

Can Vanilla be used for a private community?
You can control who can see your community and what access they have in our granular permissions.

Can Vanilla support multiple knowledge bases?
You can have several knowledge bases for multiple products and languages. We scale to fit your needs.

Can I use an existing log-in system?
Yes you can connect your Vanilla Forums to an existing login system. 

Can I customize to my look and feel?
You can fully customize the look and feel, including the URL.

Can I migrate my current community and or knowledge base to Vanilla?
Yes, we are migration experts and can ensure a smooth transition. Read more about it here.


*This form collects your business information, including name and corporate contact information so that we can add you to our marketing programs. Review our privacy policy to learn how we protect and manage your information. You can opt-out from receiving marketing messages from Vanilla at any time.

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      Read Vanilla Forums reviews on G2 Crowd