We know that online communities offer a number of key benefits to organizations and work to impact the bottom line — but just how significant are these benefits?
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To get to the bottom of this question, we reached out to nearly 400 leaders across various industries, both with and without online communities, and asked them a series of questions. 

We aimed to address four key questions: 

  1. What business challenges are organizations without a community facing?

  2. Does having an online community help to address these issues?

  3. If so, to what extent does an online community help address these issues?

  4. Can a branded community address these issues better than a social media community?

Not only does our research reveals a number of strong statistics that back the case for an online branded community, but it also reveals five key findings. 

Grab your free copy of this report today to see the results!